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In this episode, I dive deep into a conversation with Charlotte Leonard. With over 35 years of experience in healthcare, Charlotte discusses her journey from a leadership role to becoming a franchise owner. Tune in to hear her insights and lessons...
In this episode, I dive deep into a conversation with Charlotte Leonard. With over 35 years of experience in healthcare, Charlotte discusses her journey from a leadership role to becoming a franchise owner. Tune in to hear her insights and lessons learned along the way.
Charlotte's Career Journey
Started as an admission assistant in a nursing home in 1986.
Rose to the position of Regional Director, overseeing multiple locations.
Transitioned to semi-retirement and new challenges as a franchise owner of a vitamin therapy spot opening in October.
Leadership Lessons
Within the episode, Charlotte shares several leadership lessons she learned from her journey. Here's two of them:
Trusting Your Team: Emphasizes the importance of trusting team members to do what they’ve been hired for. Allowing room for mistakes while providing support is key to growth and success.
Adding Value as a Leader: As a Regional Director, Charlotte focused on supporting administrators to ensure their success, which in turn reflected her own success.
Developing Self-Awareness as a Leader
She shares different ways leaders can develop self-awareness:
Listen to Feedback: Understanding what others need from you is crucial.
Have a Mentor or Board of Advisors: Regularly seek feedback on how you show up as a leader.
Continuous Learning: Constantly be a student of leadership, taking courses, reading, and self-assessing to improve.
"Change happens sometimes to you instead of you making the change." - Charlotte Leonard.
Resources
If this episode connected with you, reach out to Linda and let her know.
This podcast is produced by TSE Studios. Check out other podcasts by TSE Studios, including this episode’s sponsor, The Sales Evangelist, helping new and struggling sellers close more deals and achieve their sales goals.
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Audio created by Ryan Rasmussen Productions.
